FAQ

Q: Where do you ship from?
A: All orders are shipped directly from our U.S. fulfillment centers to ensure fast and reliable delivery.

Q: How long does shipping take?
A: Standard delivery is usually 3–7 business days depending on your state. You’ll receive a tracking number by email as soon as your order is dispatched.

Q: Do you accept returns?
A: Yes. We offer a 14-day return window from the day you receive your package. Items must be unused, in their original packaging, and in resellable condition.

Q: How do I request a return or exchange?
A: Simply email us at hello@kambaa.store with your order number and the reason for return. Our support team will guide you through the process step by step.

Q: What payment methods do you accept?
A: We accept all major credit and debit cards through Stripe, as well as PayPal. All transactions are SSL-encrypted to keep your information 100% secure.

Q: How can I contact Kambaa?
A: You can reach us anytime at hello@kambaa.store. Our customer service team responds to all inquiries within 24–48 hours (business days).